Contact

Last updated:

Customer support

  • Email: bohdan@stainlessjewellery.com
  • We aim to respond within 2-3 business days. We are based in the United States Central Time zone and process emails Monday to Friday, excluding US public holidays.

What to include

To help us answer quickly, please include:

  • your order number, if your question relates to an order;
  • the email address you used to place the order;
  • a clear description of your question;
  • photos, if your question is about damage, condition, or an item received in error.

Returns and refunds

For returns, please follow the process in our Returns and Refunds Policy and email us at bohdan@stainlessjewellery.com. Please do not ship items back without first getting a Return Merchandise Authorisation.

Press, partnerships, and wholesale

Email bohdan@stainlessjewellery.com with "Press / Partnership / Wholesale" in the subject line and we will route your message internally.

Company information

  • Legal entity: Stainless Jewelry LLC
  • Type: Limited Liability Company organised under the laws of the State of Missouri, United States of America
  • State Charter Number: LC014704920
  • Date of organisation: 10 February 2026
  • Registered address: 117 S Lexington Street, STE 100, Harrisonville, MO 64701, USA
  • Trading as: The Stainless Jewelry
  • Website: https://stainlessjewellery.com